Faq
Orders
When will my order ship?
Your order typically ships within 2 business days. We are small-but-mighty and are committed to providing intentional and top-tier service.
You'll receive a confirmation email with tracking once your order is shipped.
How long until my order arrives?
Shipping usually takes 7-10 business days. If you need it faster, email us at welcome@riplefek.com before ordering and we’ll see how we can help!
My order tracking has paused but my order hasn't arrived. What should I do?
Oh no! Please email us at welcome@riplefek.com with your name and order number, and we'll look into it right away.
What if my order arrives broken or damaged?
We're sorry to hear that! Email us at welcome@riplefek.com with "DAMAGED" in the subject along with your name, order number, and a photo, and we’ll do our best to make it right.
Can I make changes to or cancel my order?
Once your order is confirmed, it's usually on its way. We might not be able to make changes, but reach out, and we'll do our best to help
Ingredients
What are the hero ingredients in Ripl Efek’s formula?
Ripl Efek's intentional formula features plant-based ingredients: TKTK breaks down cellulite, SENSITYL™ calms and soothes the skin, and HYDRINTENSE™ encourages skin hydration These ingredients are chosen for their gentle cleansing properties and skin-nourishing benefits.
Is your formula safe for sensitive skin and allergy-prone individuals?
Yes, Ripl Efek's detergent is designed with sensitive skin in mind. It's free from sulfates, traditional preservatives, and GMOs, ensuring a gentle yet effective wash that's kind to sensitive skin.
How does Ripl Efek's formula nourish the skin as well as cleanse clothing?
Ripl Efek's formula combines cleaning efficiency with skin care, using ingredients like algae oil, SENSITYL™, and HYDRINTENSE™. These ingredients help to detoxify the skin and protect it from environmental damage, while also ensuring clothes are thoroughly cleaned. TKTK works to reduce cellulite, SENSITYL™ reduces inflammation in the skin, and HYDRINTENSE™ fosters skin hydration.
How do Ripl Efek's ingredients support sensitive skin during and after the wash?
The ingredients in Ripl Efek's detergent, such as natural extracts and plant-based surfactants, are carefully chosen to be gentle on sensitive skin. They cleanse without stripping natural oils, maintaining skin's health and balance.
How does Ripl Efek ensure the safety and purity of its ingredients?
Ripl Efek prioritizes the safety and purity of its ingredients through rigorous testing and a commitment to using natural, non-toxic substances. This ensures that the products are not only effective but also safe for both the skin and the environment.
Products
How is your packaging designed for sustainability?
The packaging is designed for sustainability, with refillable aluminum vessels and cans. These materials were selected for their recyclability and to directly avoid plastic use and contact, aligning with Ripl Efek's commitment to environmental responsibility.
Can your detergent be used in high-efficiency and standard washing machines?
Ripl Efek's detergent is versatile and suitable for both high-efficiency and standard washing machines. It works effectively across various water temperatures, ensuring a thorough clean in different types of machines.
Are your products vegan and cruelty-free?
Ripl Efek's products are vegan and cruelty-free, aligning with the brand's ethos of ethical production and plant-based power, ensuring no harm to animals in the process.
How should customers recycle your product packaging?
Customers can recycle the aluminum refill cans, which are 100% recyclable. This aligns with Ripl Efek's vision of minimizing environmental impact and promoting sustainability.
What is the 'field testing' process for your products?
Ripl Efek's field testing involves gathering real-world data and feedback from a diverse group of individuals. This process is integral to product development, ensuring each product meets high standards for efficacy and skin safety.